Consumer Health Data Privacy Policy

Effective Date: September 15, 2026

This Consumer Health Data Privacy Policy describes how Magsoothium, operated by Ocean Elements, LLC (“Magsoothium,” “we,” “us,” or “our”), handles consumer health data covered by applicable U.S. state consumer health privacy laws.

This policy is separate from our general Privacy Policy.

Consumer Health Data We May Collect

Magsoothium sells products designed for muscle care, recovery, and everyday wellness.

You do not need to provide Magsoothium with a medical diagnosis or medical records in order to purchase our products.

However, you may voluntarily provide health-related information when contacting us, submitting a product inquiry, requesting customer support, submitting a review, or otherwise communicating with us.

Depending on what you choose to tell us, this could include information relating to:

Pain, soreness, or discomfort
Injuries or physical limitations
Muscle or joint conditions
Recovery from exercise or physical activity
Physical symptoms
Wellness or recovery goals
Other physical or health conditions you voluntarily describe

We may also possess information about products you purchase from Magsoothium. We do not intentionally use ordinary product purchase history to diagnose you or infer a specific medical condition.

Sources of Consumer Health Data

We may collect consumer health data:

Directly from you
Through communications with customer service
Through product inquiries
Through reviews, surveys, testimonials, or other information you voluntarily submit
Through your interactions with our website when those interactions contain information that identifies or is used to identify a health status or condition

How We Use Consumer Health Data

We may use consumer health data to:

Respond to a question you have asked
Provide customer service
Provide information about a product you requested
Process and fulfill a product or service you requested
Investigate product quality, safety, or customer service concerns
Maintain records required by law
Protect the security and integrity of our business
Comply with legal obligations

We do not use consumer health data to provide medical diagnoses.

Sharing of Consumer Health Data

We may disclose consumer health data when reasonably necessary to provide a product or service you requested, including to technology or service providers that process information on our behalf.

These providers may include ecommerce infrastructure, customer service, hosting, security, order-processing, and other vendors necessary to operate Magsoothium.

We may also disclose information when required or permitted by law.

Magsoothium does not sell consumer health data.

We do not share consumer health data with third parties for targeted advertising.

We do not authorize third parties to collect consumer health data from our website over time and across unrelated websites for the purpose of building health-related advertising profiles.

Your Consumer Health Data Rights

Depending on applicable law, you may have the right to:

Confirm whether we collect or share consumer health data about you
Access consumer health data we maintain about you
Request a list of certain third parties or affiliates with whom your consumer health data has been shared
Request correction of consumer health data
Request deletion of consumer health data
Withdraw consent for certain collection or sharing of consumer health data
Appeal the denial of certain privacy requests

To exercise one of these rights, contact us at:

Phone: 877-822-0321

Or write to:

Magsoothium / Ocean Elements, LLC
311 Market St.
Kingston, PA 18704
United States

We may take reasonable steps to verify your identity before processing your request.

If we deny an eligible request, you may appeal by contacting us using the information above and clearly stating that you wish to appeal a consumer health data privacy decision.

Deletion Requests

Where required by applicable law, a valid request to delete consumer health data may require us to delete that information from our systems and instruct applicable processors, affiliates, or other parties to delete the information as required by law.

Certain information may be retained where permitted or required by applicable law.

Withdrawal of Consent

Where our collection or sharing of consumer health data relies upon your consent, you may withdraw that consent by contacting us using the information above.

Withdrawal will not affect processing that was lawfully completed before your consent was withdrawn.

Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect consumer health data appropriate to the nature of the information we maintain.

Changes to This Policy

If we materially change the categories of consumer health data we collect, the purposes for which we use it, or the categories of parties with whom we share it, we will provide notice and obtain consent when required by applicable law.

The effective date at the top of this policy identifies when it was most recently adopted or updated.